Technical Experience

Technology Strategy

  • Development and deployment of competitive strategies for business uses of new technologies
  • Active participant and leader of relevant national and regional professional interest groups, yielding best practice knowledge from peers, providing improved direction and execution of technology projects
  • Development and management of annual information technology budget

Microsoft BackOffice

  • Installation, configuration, maintenance, and disaster recovery of MS Windows Server, MS Exchange Server, MS-SQL Server, MS Sharepoint Services, IIS, MS SMS, and other common MS backoffice products
  • Active Directory management, group policy configuration

Infrastructure

  • Specification, design, installation, troubleshooting and maintenance of backoffice network storage and servers; Windows, Linux, LAMP stack, NAS, JFS, HSM, Volume Shadow Copy, on and offsite backups, UPS infrastructure, etc
  • Network communications distribution design and implementation

Remote Access

  • Install, configure, support and training of Citrix, MS Terminal Services, and VNC based remote access systems

Security

  • Specification, installation, configuration and maintenance of gateway security products including firewalls, captive portals, wired and wireless infrastructure
  • Windows server security setup, lockdown configuration and maintenance
  • Server (including Exchange based) and client anti-virus, anti-spam, and intrusion prevention systems
  • Managed internal and external security audits, user passwords, perimeter security, directory policies
  • Hardware and software VPN, SSL VPN, setup, configuration and maintenance
  • Centralized software and hardware audit systems for both security and audit/inventory purposes
  • Experience with SecurStar and Truecrypt partial and full disk encryption products

Desktop / Laptop

  • Desktop and laptop hardware purchasing: negotiations, setup, configuration, repair and maintenance
  • System configuration and preparation for drive cloning; large systems rollouts based on standard images
  • Software installation, support, maintenance
  • Automated software deployment/distribution/patching/updating systems (Microsoft SMS)

Microsoft Office

  • Full MS Office Suite through Office 2007, expert level in all core applications (Word, Excel, PowerPoint)

Graphics and CAD

  • Strong Photoshop, InDesign, Illustrator skills in a production environment
  • Deep knowledge of Autodesk AutoCAD based products, processes and support in production environments

Print production

  • Workflow and support for large format mono and graphics plotters
  • Workflow and support for small mono and color printers
  • Enterprise color calibration workflow; laptop/desktop display calibration through printer/plotter calibration

Vendor management

  • Negotiate contracts with suppliers and consultants
  • Oversee long and short term infrastructure projects
  • Management of external print/plot vendors as well as “implant” vendors with onsite presence
  • Management of outsourced telecom providers

Team building and development

  • Hiring and developing strong technology team members
  • Project manager for both technology and non-technology focused group projects; many participants were for ad hoc groups where the members were not required to be there

Training

  • Have developed and led training programs for MS Office, Adobe Suite, and other common desktop applications
  • Have formally or informally trained users of AutoCAD and other Autodesk products for over 20 years
  • Have lectured on software license management topics nationally and regionally