Experience
FASTTAC, Inc
Wexford, PA
Vice President of Product Management | June 2008 - present
Early seed-stage startup creates document control and risk management software for the construction industry
Product Management
- Position product and value proposition based on competitive research and customer feedback
- Manage development of new product initiatives; support sales efforts in product commercialization
- Create and manage product feedback channels, steering future development, increasing customer satisfaction
Marketing and Sales Development, products and services
- Work with prospective and current customers in assessing latent needs, and connecting to FASTTAC's products
- Redesigned and implemented website with new marketing message, value proposition and lead capture mechanisms
- In conjunction with the sales team, determine and develop market segments, increasing sales opportunities
- Develop web and print marketing materials, distributing and capturing success metrics
Implementation and Support
- Lead onsite and remote customer training efforts, improving product adoption and utilization five fold
- Manage enterprise software deployments; consult with customers who chose to self deploy
- Manage customer support efforts by phone and/or onsite as well as via optional remote control software
BlueTree Allied Angels
Pittsburgh, PA
Business Analyst and Core Member, Due Diligence Team | April 2007 - present
Pittsburgh’s largest angel investment group
- Consult on marketing, go-to-market, sales, funding and product strategies for technology startups
- Core Member and Team Lead in developing and presenting internal Due Diligence Summary reports to members
- Develop primary market, customer and strategic research evaluating promising opportunities
Innovation Works, Inc (IW)
Pittsburgh, PA
Innovation Associate/Intern at FASTTAC | May 2007 – August 2007
A state sponsored incubator seeding technology companies in Southwestern Pennsylvania
Product Development
Marketing and Sales
- Conducted market research of prospects with over 25% response rate, significantly refining marketing message
- Developed a Sales and Marketing roadmap; presented to FASTTAC Board of Directors and Innovation Works
- Initiated product changes yielding speed increases over 400% in common processes
Roger Ferris + Partners
Westport, CT
Director of Technology | June 2002 – June 2006
An award winning architecture firm known for trading floors, town planning, and high-end residential work
Process Improvement
- Designed and implemented project team file-sharing system, increasing collaboration and productivity
- Reorganized software licensing plan, reducing annual software expenditures by over 50%
- Negotiated cost reductions in PC hardware purchases resulting in annual savings of over 20%
Marketing
- Created almost all print and digital marketing collateral, improving quality while reducing output time by over 75%
- Brought formerly outsourced custom marketing materials print process in-house, reducing costs by up to 90%
- Led large teams in the creation of custom marketing collateral with extremely short turnaround
Information Security
- Developed and implemented Business Continuity Plan for critical data protecting firm from catastrophic losses
- Implemented and maintained firewalls, custom network, client hardware and software solutions to protect data
- Founded technology steering committee to evaluate the business impact of future technologies
Robert A.M. Stern Architects
New York, NY
Director of Information Technology, and Associate | June 1999 – June 2002
Systems Administrator | June 1997 – June 1999
An internationally award winning firm known for high end design for residential, corporate and institutional clients
Leadership and Teamwork
- Initiated and led cross-discipline all-volunteer team in developing first enterprise wide design standards
- Led team which deployed and maintained all aspects of information technology for staff of 175
- Led numerous rollouts of new technology; managed technology aspects of two major office expansions
Teaching and Communication
- Developed and led monthly software training sessions (CAD, MS Office, Photoshop, etc) for over 150 staff
- Directed and developed internal technology staff while coordinating outside support resources
- Initiated and developed redesign of internal technology resources creating greater staff access to collaboration and design tools facilitating vastly improved client communications
Negotiations and Business Strategy
- Negotiated change in software licensing saving company over $70,000
- Created a Graphics Lab centralizing graphics production and saving $30,000 in license fees
- Implemented accounting system which tracked bad debt leading to annual six figure gains
Brennan Beer Gorman/Architects
New York, NY
Intern Architect | June 1995 – June 1997
A large, international, award winning firm known for corporate and hospitality project design and execution
- Developed and led CAD training for over 70 staff increasing CAD adoption and productivity
- Created comprehensive drafting tools for AutoCAD increasing staff productivity 400%+ for common tasks
- Produced documentation, graphics and animations for over 50 client presentations
Glynn Spillane Griffing Architects
Albany, NY
Intern Architect | Summers and breaks, Fall 1993 - Spring 1995
Herr-Voss Corporation
Callery, PA
Summer Intern | Summer and Winter breaks, 1988 - Summer 1993